Payment Policy

Last updated: August 25, 2026

This Payment Policy explains which payment methods we accept on novatechgadgets.store, how payments are processed, and important information about billing, authorization, refunds, and payment security.

NovaTech Gadgets is operated by NOVA TECH SOLUTIONS LLC. By placing an order, you agree to the terms described below and in our Terms of Service.

Accepted Payment Methods

We accept payment methods made available at checkout, which may include:

  • Visa.
  • Mastercard.
  • American Express.
  • Discover.
  • PayPal.
  • Apple Pay.
  • Google Pay.
  • Shop Pay.
  • Other payment methods displayed at checkout.

The payment options available for your order depend on your location, cart contents, product eligibility, and the payment settings enabled at checkout.

If a payment method is not shown at checkout, it is not currently available for that order.

Payment Processing

Payments are processed through Shopify Payments and other authorized payment providers available at checkout.

When you place an order:

  • Your payment method may be authorized for the order total, including product costs, applicable taxes, and shipping fees.
  • Funds may be captured when your order is processed or according to the payment provider’s normal procedures.
  • An order may be subject to payment verification, fraud screening, or authorization checks.
  • If an order is cancelled before fulfillment, any authorized amount will be released or refunded according to the payment provider’s policies.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • The billing information you provide is accurate and complete.
  • You have sufficient funds or credit available to complete the purchase.

Payment Security

We use Shopify and authorized payment providers to help process payments securely.

Shopify states that stores powered by its platform use PCI DSS-compliant payment infrastructure, and Shopify provides TLS/HTTPS protection for Shopify-hosted stores.

Complete payment-card numbers and security codes are not stored on our own systems. Instead, they are handled by Shopify or the applicable payment provider in accordance with their security standards, privacy policies, and terms.

Payment providers may collect and process payment details, billing information, transaction amounts, device information, and payment-verification information under their own privacy policies and terms.

No method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we use reputable ecommerce and payment providers and apply reasonable safeguards to protect information within our control.

Billing Information

You are responsible for providing accurate and up-to-date billing information at checkout, including:

  • The name as it appears on the payment method.
  • Billing address.
  • Card or account details, as applicable.
  • Email address and contact information.

If your billing information does not match the information on file with your bank or payment provider, your order may be delayed, declined, or subject to additional verification.

Payment Authorization and Declined Payments

When you place an order, your payment method may be authorized for the full order amount.

If a payment is declined, possible reasons include:

  • Insufficient funds or available credit.
  • Incorrect card number, expiration date, or security code.
  • Billing-address mismatch.
  • Fraud-prevention measures by your bank or payment provider.
  • Temporary issues with the payment network.
  • Payment-method restrictions.
  • Additional verification requirements.

If your payment is declined:

  1. Verify that your payment details are correct.
  2. Confirm that your billing address matches your payment account.
  3. Contact your bank or payment provider if needed.
  4. Try another payment method available at checkout.

We reserve the right to refuse or cancel an order if payment cannot be successfully processed or if we reasonably suspect unauthorized, fraudulent, or unlawful activity.

Order Total and Price Changes

The order total displayed at checkout may include:

  • Product prices.
  • Applicable sales taxes.
  • Shipping fees.
  • Discounts or promotional adjustments.
  • Other charges clearly displayed before payment is completed.

We may change prices, promotions, bundle pricing, product availability, or purchase limits at any time, as described in our Terms of Service.

If a pricing, tax, shipping, discount, or payment error affects an order, we may contact you to confirm whether you want to proceed with the corrected information or cancel the affected order.

If the order is cancelled after payment, the applicable amount will be refunded to the original payment method.

Refunds and Chargebacks

Refunds are processed in accordance with our Return & Refund Policy and Terms of Service.

Approved refunds are issued to the original payment method used at checkout. We generally process approved refunds within 5–7 business days after an approved return is received and inspected.

Your bank, card issuer, or payment provider may require additional time for the refund to appear in your account.

If you believe there is an unauthorized charge or billing error, please contact us first at support@novatechgadgets.store so we can investigate and attempt to resolve the issue.

You should not initiate a chargeback for a normal return, delivery question, or product issue without first contacting us, unless you believe the charge is genuinely unauthorized or applicable law provides otherwise.

Currency

All prices and payments on novatechgadgets.store are displayed and processed in United States dollars (USD) unless otherwise stated.

If your bank or payment provider uses a different currency, additional conversion fees or exchange-rate differences may apply. These fees are determined by your financial institution and are your responsibility.

Taxes

Applicable sales taxes are calculated and collected at checkout based on:

  • Your shipping address.
  • Current tax rates.
  • Product taxability under applicable law.
  • Other information required by the applicable tax jurisdiction.

We reserve the right to correct tax errors and to charge or collect additional taxes if required by law.

Payment-Related Order Issues

If there is an issue with your payment or order, we may contact you using the email address or phone number provided at checkout.

Please monitor your email, including spam or junk folders, for messages about:

  • Payment verification.
  • Order confirmation.
  • Billing information.
  • Fraud-prevention checks.
  • Shipping or fulfillment information.
  • Additional information requests.

Failure to respond to a necessary verification or information request may result in order delays or cancellation.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our business, payment providers, technologies, or legal obligations.

When changes are made, we will update the “Last updated” date at the top of this page. Where required, we may provide additional notice.

Your continued use of the Site after updated policies are posted means you accept the revised terms. If you do not agree with the revised policy, you should stop using the Site.

Contact Us

If you have questions about payment methods, billing, refunds, or any payment-related issue, contact:

NovaTech Gadgets
Operated by NOVA TECH SOLUTIONS LLC
2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States

This is the company’s registered-agent address. NovaTech Gadgets is an online-only store and does not operate a public retail storefront or customer return counter at this address.

Email: support@novatechgadgets.store
Phone: +1 720-970-2916

Customer-support hours are:

  • Monday–Friday: 9:00 AM–6:00 PM Eastern Time.
  • Saturday: 10:00 AM–4:00 PM Eastern Time.
  • Sunday: Closed.

We aim to respond within 24 hours during business days.