Privacy policy
Last updated: August 25, 2026
This Privacy Policy explains how NovaTech Gadgets, operated by NOVA TECH SOLUTIONS LLC, collects, uses, discloses, and protects personal information when you visit novatechgadgets.store, place an order, contact us, or use our related services.
In this policy, âNovaTech Gadgets,â âNOVA TECH SOLUTIONS LLC,â âwe,â âus,â and âourâ refer to the business operating this website.
Who We Are
NovaTech Gadgets is an online-only technology and lifestyle store operated by:
NOVA TECH SOLUTIONS LLC
2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States
Email: support@novatechgadgets.store
Phone: +1 720-970-2916
Website: novatechgadgets.store
We offer practical products designed to improve everyday life, including home-comfort products, security and access solutions, beauty-care technology, and related consumer goods.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Site.
Information You Provide
Depending on how you interact with NovaTech Gadgets, we may collect:
- Your name, email address, phone number, and contact details.
- Billing and shipping information.
- Order number, products purchased, order value, and order history.
- Customer-account information if you create an account.
- Messages, photographs, videos, reviews, feedback, and other information you send to customer support.
- Marketing preferences and newsletter-subscription information.
- Information you provide when participating in a promotion, survey, or other customer activity.
We do not intentionally collect more personal information than reasonably necessary to process orders, provide support, operate the Site, and communicate with you.
Payment Information
Payments are processed through Shopify and the payment providers available at checkout, including card networks, PayPal, Apple Pay, and other enabled payment services.
We generally do not store complete payment-card numbers or security codes on our own systems. Payment providers may collect and process payment details, billing information, transaction amounts, and payment-verification information under their own privacy policies and terms.
We may receive limited payment-related information, such as the payment method, card brand, transaction status, and last four digits of a payment card, where provided by the payment processor.
Information Collected Automatically
When you browse or use the Site, we and our service providers may automatically collect:
- IP address.
- Approximate location based on IP address.
- Browser type and version.
- Operating system.
- Device type.
- Screen resolution and language preferences.
- Pages and products viewed.
- Search terms and links clicked.
- Time spent on pages.
- Referring website or marketing source.
- Cart activity and checkout interactions.
- Date, time, and frequency of visits.
- Error, diagnostic, and performance information.
This information helps us operate the Site, improve performance, understand how visitors use our pages, prevent fraud, and provide a more useful shopping experience.
Cookies and Similar Technologies
NovaTech Gadgets and its service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may help us:
- Keep products in your shopping cart.
- Remember preferences.
- Support checkout and account functions.
- Understand Site usage.
- Measure marketing and page performance.
- Detect fraud, misuse, and security issues.
- Improve navigation, content, and product presentation.
- Support advertising and marketing where permitted.
Some cookies are necessary for the Site to function. Other cookies help us analyze usage or support marketing.
You can manage cookies through your browser settings or through cookie controls provided on the Site, where available. Disabling certain cookies may affect cart, account, checkout, or other Site functions.
How We Use Personal Information
We may use personal information for the following purposes.
Order Processing and Fulfillment
We use information to process and confirm purchases, verify payments, prepare and ship orders, provide delivery updates, manage returns and refunds, and maintain transaction records.
Customer Support
We use information to respond to questions, investigate delivery issues, review damaged or incorrect products, provide product-use information, and communicate about support requests.
Site Operation and Improvement
We use information to operate and maintain the Site, remember preferences, understand customer behavior, improve product selection and navigation, test website performance, and resolve technical issues.
Service Communications
We may send order confirmations, shipping updates, delivery notifications, return communications, account notices, security alerts, and important policy or service updates.
Marketing
Where permitted and where you have provided consent when required, we may send newsletters, product updates, collection announcements, offers, and promotional messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us. You may continue to receive non-promotional messages necessary to complete or support an order.
Security and Fraud Prevention
We may use information to detect and prevent fraudulent transactions, investigate suspicious activity, protect the Site, enforce our policies, and maintain secure business systems.
Legal and Business Purposes
We may use information to comply with tax, accounting, legal, and regulatory obligations; respond to lawful requests; establish or defend legal claims; protect our rights and safety; and complete a merger, sale, reorganization, or similar business transaction.
Legal Bases Where Applicable
Depending on your location and the circumstances, we may process personal information based on:
- Performing a contract, such as processing and fulfilling an order.
- Your consent, such as for certain marketing communications or non-essential cookies.
- Legitimate interests, such as operating the Site, preventing fraud, providing support, and improving services.
- Legal obligations, such as tax, accounting, recordkeeping, or lawful requests.
How We Share Information
We do not sell personal information for money.
We may share personal information in the following circumstances.
Shopify and Store Service Providers
Our store is operated using Shopify. Shopify and related services may process personal information to host the Site, support checkout, manage orders, provide analytics, protect the platform, and enable ecommerce functions.
Payment Providers
We share necessary information with payment providers that process transactions and help detect fraud. These providers handle information according to their own privacy policies and security practices.
Shipping and Fulfillment Providers
We may share names, shipping addresses, phone numbers, order details, and delivery information with carriers, fulfillment partners, warehouses, logistics providers, and related services so orders can be delivered and supported.
Email and Communication Services
We may use email, customer-support, chat, review, and communication providers to send transactional messages, respond to requests, manage subscriptions, and provide customer service.
Analytics and Advertising Providers
Where used, we may share limited device, cookie, usage, or marketing information with analytics, advertising, and measurement providers to understand Site activity and evaluate marketing performance.
These providers may process information under their own privacy policies.
Legal and Safety Reasons
We may disclose information when reasonably necessary to comply with law, legal process, or government requests; investigate fraud or security incidents; protect customers or others; enforce our agreements; or protect our rights and property.
Business Transfers
If NovaTech Gadgets or NOVA TECH SOLUTIONS LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal protections.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to complete transactions, provide support, process returns and refunds, maintain business records, comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements.
When information is no longer needed, we may delete it, anonymize it, or securely retain it where required or permitted by law.
Your Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information.
You may also have the right to:
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
- Ask questions about how your information is used or shared.
- Opt out of certain targeted advertising or data sharing where required by applicable law.
To submit a privacy request, contact support@novatechgadgets.store. We may need to verify your identity before completing a request.
Some requests may be limited by legal, security, tax, accounting, fraud-prevention, transaction-record, or other lawful requirements.
California Privacy Rights
If you are a California resident and applicable law covers our business, you may have rights under the California Consumer Privacy Act and related amendments.
These rights may include the right to know, access, correct, delete, and opt out of certain sale or sharing of personal information. California privacy notices should explain the categories of information collected, purposes of collection, disclosures, retention practices, and available rights.
We do not sell personal information for monetary consideration. If our use of cookies, pixels, or similar technologies is considered âsharingâ or targeted advertising under applicable California law, you may request to opt out by contacting support@novatechgadgets.store.
To submit a California privacy request, email support@novatechgadgets.store with âCalifornia Privacy Requestâ in the subject line. We may request information needed to verify your identity and protect customer information.
Colorado Privacy Rights
If you are a Colorado resident and applicable law covers our business, you may have rights to access, correct, delete, and obtain a copy of certain personal data. You may also have rights to opt out of the sale of personal data, targeted advertising, or certain profiling.
To submit a Colorado privacy request, email support@novatechgadgets.store with âColorado Privacy Requestâ in the subject line. We may request information needed to verify your identity before processing the request.
The Colorado Privacy Act includes rights relating to access, correction, deletion, and certain opt-outs, subject to applicable thresholds and exceptions.
Marketing Communications
If you subscribe to our marketing communications, we may send information about new products, collections, product-care content, promotions, offers, store updates, and relevant NovaTech Gadgets news.
You may unsubscribe at any time by clicking the unsubscribe link in a marketing email or contacting us directly.
Unsubscribing from marketing does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, return notices, fraud alerts, or important account messages.
Childrenâs Privacy
The Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact support@novatechgadgets.store. If we confirm that information was collected without appropriate authorization, we will take reasonable steps to delete it.
International Processing
NovaTech Gadgets is operated in the United States. Our service providers may process personal information in the United States or other countries.
Those countries may have privacy laws different from the laws where you live. When information is transferred internationally, we rely on service providers and reasonable contractual or organizational measures intended to protect personal information as required by applicable law.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. These may include secure website connections, access controls, reputable ecommerce and payment providers, limited access based on business need, and monitoring for suspicious activity.
No method of transmitting or storing information is completely secure. We cannot guarantee absolute security, but we work to maintain safeguards appropriate to the type of information we process.
Third-Party Links
The Site may include links to third-party websites, applications, social-media pages, payment services, or other platforms.
This Privacy Policy does not apply to those third-party services. We are not responsible for their content, security, or privacy practices. Review the privacy policy of any third-party service before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Site, services, technologies, or legal obligations.
When changes are made, we will update the âLast updatedâ date at the top of this page. Where required, we may provide additional notice.
Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or need information about how we handle personal information, contact:
NovaTech Gadgets
Operated by NOVA TECH SOLUTIONS LLC
2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States
Email: support@novatechgadgets.store
Phone: +1 720-970-2916
Customer-support hours are MondayâFriday, 9:00 AMâ6:00 PM EST and Saturday, 10:00 AMâ4:00 PM EST. We aim to respond within 24 hours during business days.
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