Contact information

Last updated: August 25, 2026

If you have questions about our products, orders, shipping, returns, or anything else related to your NovaTech Gadgets experience, we’re here to help.

How to Reach Us

NovaTech Gadgets
Operated by NOVA TECH SOLUTIONS LLC

Registered business address:

2020 N Academy Blvd Ste 261
Colorado Springs, CO 80909
United States

Email: support@novatechgadgets.store
Phone: +1 720-970-2916
Website: novatechgadgets.store

We recommend email for the fastest and most detailed support, especially for order-specific questions. If you contact us by phone, please have your order number ready if you have one.

Customer Support Hours

Our customer-support team is available:

  • Monday–Friday: 9:00 AM–6:00 PM Eastern Time.
  • Saturday: 10:00 AM–4:00 PM Eastern Time.
  • Sunday: Closed.
  • US federal holidays: Hours may vary.

Messages received outside support hours will be reviewed on the next business day.

What We Can Help With

We can assist with:

  • Product questions, including dimensions, materials, compatibility, and features.
  • Order status and tracking.
  • Shipping estimates and delays.
  • Returns and refunds.
  • Damaged, defective, or incorrect items.
  • Address changes and order modifications before shipment, when possible.
  • General questions about NovaTech Gadgets and our policies.

For faster support, please include your order number in your message when applicable.

Response Time

We aim to respond to most inquiries within 24 hours during business days.

During high-volume periods, such as holidays, major promotions, or product launches, response times may be slightly longer. If your matter is urgent, please mention this in your message and we will do our best to prioritize it.

Before You Contact Us

For some common questions, you may find an immediate answer on these pages:

  • Shipping Policy — processing times, delivery estimates, tracking, and address issues.
  • Return & Refund Policy — eligibility, condition requirements, restocking fees, and how to request a return.
  • Terms of Service — website use, product information, liability, and legal terms.
  • Privacy Policy — how we collect, use, and protect personal information.

If you still need help after reviewing these pages, please contact us using the details above.

NovaTech Gadgets Business Information

  • Legal business name: NOVA TECH SOLUTIONS LLC
  • State of registration: New Mexico
  • Doing business as: NovaTech Gadgets
  • Registered business address: 2020 N Academy Blvd Ste 261, Colorado Springs, CO 80909, United States
  • Website: novatechgadgets.store
  • Email: support@novatechgadgets.store
  • Phone: +1 720-970-2916

NovaTech Gadgets is an online-only store. We do not operate a public retail storefront, showroom, warehouse open to customers, or customer pickup location at the address above.

This is the registered-agent address for NOVA TECH SOLUTIONS LLC and is provided for legal and business correspondence purposes. Please do not send returns to this address unless our support team provides written instructions confirming that it is the correct return destination for your order.

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